Guidelines for user conduct and platform usage.
OneStream Live Inc. and its affiliates (collectively “OneStream Live”, “we”, “us” or “our”) is a company incorporated and registered at Tekniikantie 14, 02150, Espoo, Finland with business ID number 2633655-7. OneStream Live Inc. owns and operates the website https://onestream.live (“Website”) and a live streaming platform (“Platform”), enabling you as an individual and, if applicable, the company or other legal entity you represent (“Customer”, “You”, “Yours”) to live stream videos on different social media channels.
This is a legally binding agreement between OneStream Live and you. The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the “Agreement” or “Terms of Service”), govern your access to and use of https://onestream.live and any of OneStream Live’s other websites that directly link to these Terms of Service (collectively, the “Site”), including any content, functionality, and services offered on or through the Site.
PLEASE READ THE FOLLOWING CAREFULLY BEFORE REGISTERING, ACCESSING AND/ OR USING THE PLATFORM.
You also agree that you will not harvest or collect information about the users or members of this Service or use such information for the purpose of transmitting or facilitating transmission of unsolicited bulk electronic e-mail or communications. You further agree that you will not knowingly solicit or collect personal information from a child 13 years old or younger.
You will not access or use the Services to collect any market research for a competing business.
You will not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
You will not cover, obscure, block, or in any way interfere with any advertisements on the Services.
You will not take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our technical infrastructure.
You will not interfere with or attempt to interrupt the proper operation of the Services through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any data, files, or passwords related to the Services through hacking, password or data mining, or any other means.
You will not attempt to gain unauthorized access to any portion of this Website or any other accounts, computer systems, or networks connected to this Website, whether through hacking, password mining, or any other means. You agree to hire attorneys to defend us if you violate these Terms and that violation results in a problem for us.
You will not use the Services for any malicious activity, as determined by OneStream Live in its sole and absolute discretion.
OneStream Live generally does not pre-screen, monitor, or edit the content posted by users of our video streaming/distribution services, message boards, or other interactive services that may be available on or through this site or our mobile app. However, OneStream Live and its agents have the right at their sole discretion to stop any content from streaming that, in OneStream Live’s judgment, does not comply with the User Conduct Rules or is otherwise harmful, objectionable, or inaccurate. OneStream Live is not responsible for any failure or delay in removing such content.
If you violate User Conduct Rules more than 2 times in a 6-month period, your account will be blocked and you will be barred from using OneStream Live.
We may, at our sole discretion, provide all information that we have about you including your data, content or any information we may have about you in our records to law enforcement agencies, regulatory bodies, third parties’ websites to which you connected via OneStream Live and other government institutions, if they request this information to investigate alleged breaches of User Conduct Rules.
When you stream videos to other third-party websites via OneStream Live, it is your sole responsibility to make sure you comply with the policies of those third-party websites. OneStream Live is not responsible for any violations, breaches or non-compliance with third party websites rules and terms of service. If those third-party websites provide us with any evidence of violation of their terms of service by you, we will block your access to OneStream Live and notify you by email.
In case your account is blocked due to violation of User Conduct Rules or any other unauthorized activity you will have 15 days to appeal the decision. To appeal, you must send us email at [email protected].
You also agree to pay any damages that we may end up having to pay as a result of your violation. You alone are responsible for any violation of these Terms by you. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with our defense of such claim.
Please let us know about any inappropriate behavior. If you find something that violates our Guidelines, please send us an email and we’ll review it. We reserve the right, in our sole and absolute discretion, to deny you access to the Services (or any portion of them) and/or to remove any User Content without notice.
You are bound to follow community guidelines put in place by the streaming destination platforms like Facebook, YouTube, and others. If your streaming content or video violates their copyright and community standards, they have the right to bring your content down.
OneStream Live’s mobile applications and website allows you to live stream your pre-recorded videos to different third-party supported video platforms and/or sites. These video sites/platforms may contain information or material that some people may find inappropriate or offensive. These other video sites/platforms are not under OneStream Live’s control, and you acknowledge that OneStream Live is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of a third-party platform/site where you can distribute your video does not imply endorsement of the site/platform by OneStream Live or any association with its operators.
By connecting your YouTube channel with OneStream Live via YouTube API Services, you agree to be bound by YouTube Terms of Service.
Although we encourage you to communicate with us, we do not want you to, and you should not, provide us any content that contains confidential information. With respect to all emails or other communications you send to us, including but not limited to, feedback, questions, comments, suggestions, and the like, we shall be free to use any ideas, concepts, know-how, or techniques contained in your communications for any purpose whatsoever, including, but not limited to, improving the Services and the development, production, and marketing of products and services that incorporate such information, without compensation to you.
As noted above, the Services provide Users with the ability to share and live stream User Content. You expressly acknowledge and agree that YOU, AND NOT ONESTREAM LIVE, ARE ENTIRELY RESPONSIBLE FOR ALL THE USER CONTENT THAT YOU SHARE VIA THE MOBILE APP AND WEBSITE.
You retain all copyrights and other intellectual property rights in and to your own User Content. You do, however, hereby irrevocably grant us and our sub-licensees and assignees a non-exclusive, transferable, perpetual, royalty-free, freely sub-licensable (through multiple tiers) license to: (i) modify, transcode, combine with other content, copy, record, synchronize, transmit, translate, format, and distribute all of your User Content, your Sign-In Name, and all intellectual property and moral rights therein throughout the universe, in each case, by or in any means, methods, media, or technology now known or hereafter devised on, through, or in connection with the Services.
If you submit User Content to us, each such submission constitutes a representation and warranty that such User Content is your original creation (or that you otherwise have the right to provide the User Content), that you have the rights necessary to grant the license to the User Content under this Section (including the permissions of anyone depicted in your User Content and the appropriate music licenses), and that it and its use by OneStream Live and its content partners as permitted by this Agreement does not and will not infringe or misappropriate the intellectual property, moral rights, privacy rights, or publicity rights of any person or contain any libelous, defamatory, or obscene material or content that violates our Guidelines.
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. ONESTREAM LIVE SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DELAYS OR INTERRUPTIONS OF THE SERVICES FROM WHATEVER CAUSE. YOU AGREE THAT YOU USE THE SERVICES AT YOUR OWN RISK. WE DO NOT WARRANT THAT THE SERVICES WILL OPERATE ERROR-FREE OR THAT THEY ARE FREE OF COMPUTER VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES. IF YOUR USE OF THE SERVICES RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, WE SHALL NOT BE RESPONSIBLE FOR THOSE COSTS.
IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
The Services are based in the Finland. We make no claims concerning whether the Services or the Content may be used or are appropriate for use outside of the Finland. If you access the Services from outside of the Finland, you do so at your own risk. Whether inside or outside of Finland, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.
You can cancel your subscription at any time. Please note that you must cancel your subscription before it renews for a subsequent billing period (monthly or yearly) in order to avoid being charged for the next billing period’s subscription fee. If you cancel your subscription, the cancellation will become effective at the end of the then current subscription billing period.
REFUNDS WILL NOT BE PROVIDED FOR ANY SUBSCRIPTION. WE DO NOT PROVIDE CREDIT, REFUNDS, OR PRORATED BILLING FOR SUBSCRIPTIONS THAT ARE CANCELLED MID-BILLING PERIOD. In such circumstance, you will continue to have access to your subscription until the end of the billing cycle. We only consider providing refunds in case the service fails to work for you because of problems at our end. To request for a refund you must send email to [email protected] with your customer ID and reason for refund. Every case will be handled separately and OneStream Live reserves the right to offer refunds, discounts or other considerations in select circumstances at its sole discretion. Please note that each case is unique and decision to make such an offer in one instance does not create the obligation to do so in another