Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. Cookies allow a site or service to know if your computer or device has visited that site or service before. They enable the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
Cookies can also help understand how the site or service is being used, help you navigate between pages efficiently and generally improve your browsing experience. Moreover, cookies also help ensure marketing you see online is more relevant to you and your interests.
There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” OneStream routinely uses all four categories of cookies on the Services. You can find out more about each cookie category below.
Performance & Statistics Cookies. These cookies anonymously collect information about how you have used our websites. These cookies help us to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at, where you click etc. This helps us learn how well our website serves you and help us continuously improve our services. These cookies also tell us how people reached our website (e.g. from a search engine) and whether they have been here before. All this data is collected anonymously and aggregated so we cannot identity any single user by his/her personal information.
Preferences & Functionality Cookies. These cookies allow us to remember how you were logged in, your preferred language settings and other preference you have set. They also allow us to tailor our services to provide enhanced features and content for you and to remember how you’ve customized your OneStream dashboard. The information these cookies collect may be anonymous, and they are not used to track your browsing activity on other sites or services.
Re-marketing & Advertising Cookies. You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. This is made possible by cookies and ad technologies such as Facebook pixel and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc. to encourage you to come back to our site. Our advertising partners or other third-party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than OneStream. These cookies also help us measure the effectiveness of an advertising campaign. The whole process is entirely anonymized. You can opt out of these cookies at anytime.
We have a number of affiliates who promote OneStream on a success-only basis (i.e. instead of paying for advertising, we pay them commissions on sales). Cookies are required to track affiliate sales hence allow us to reward them. These cookies are usually provided by specialist companies. We ask you to support us by allowing these cookies which ultimately help us to offer you the service we do at the price we do.
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted. You can see the details about our cookies’ expiration time in our cookie declaration.
First-party cookies are cookies that are created by and belong to OneStream. Third-party cookies are cookies that are created by other companies (e.g. Facebook, Google etc.) and placed by us on our websites and mobile app. Third-party cookies may be placed on your device by someone providing a service for OneStream, for example to help us understand how our services are being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.
You can view detailed list of every cookie that we use, its provider, purpose and expiry time and other technical information in our cookie declaration.
If you want to modify your cookie consent or delete cookies placed by us visit our cookie declaration page and change/withdraw your consent. If you wish to delete all cookies from all websites in your browser and prevent your browsers from accepting future cookies follow the instructions at www.aboutcookies.org. Note that if you set your browser to disable cookies, you may not be able to access certain parts of our Services and other parts of our Services may not work properly.