Affiliate Terms of Use

Updated: 25 May, 2019

These are the terms and conditions for joining our Affiliate Program.

PLEASE READ THE ENTIRE AGREEMENT CAREFULLY.

YOU MAY PRINT THIS PAGE FOR YOUR RECORDS.

THIS IS A LEGAL AGREEMENT BETWEEN YOU (the “Affiliate”) and OneStream Live (parent company of OneStream)

BY SUBMITTING THE ONLINE APPLICATION YOU ARE AGREEING THAT YOU HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THAT YOU AGREE TO BE LEGALLY RESPONSIBLE FOR EACH AND EVERY TERM AND CONDITION.

We periodically update these terms. We might also choose to replace these terms in their entirety if, for example, our Affiliate Program changes, ends, or becomes part of an existing program, including our partner programs. If we update or replace the terms we will let you know via electronic means, which may include an in-app notification or by email. If you don’t agree to the update or replacement, you can choose to terminate as we describe below

1. Applying for our Program

You are applying for our Affiliate Program right now. We reserve the right to decline or remove enrollment from our program at our discretion. As soon as accept this agreement you become part of our affiliate program. You can immediately start sharing your affiliate link and earning affiliate commissions.

2. Affiliate Commissions

Your affiliate dashboard is unique to you. It contains everything you’ll need to promote our site and our product, including:

  • Your affiliate link, (the unique URL you place on your site or promote through other channels)
  • One-click sharing to social media,
  • Banner ads,
  • And more sharing resources.


You can access your affiliate dashboard here.

As you send traffic to our website via your affiliate link, banner or add, you will receive 55% one-time commission for every new subscription made by a customer who arrived at our website using your unique affiliate link. i.e. The commission is only paid on the value of the first month’s subscription. Subsequent billings of the same customer have no commission associated with them.

On Yearly plans the commission is paid on the value of Monthly Recurring Revenue (MRR). MRR is calculated as value of yearly plan divided by 12.

The commission is always paid at the end of next month . If a customer is refunded no commission will be paid. Your progress for the affiliate program will be reflected in real-time on your affiliate dashboard.

Each link provided by OneStream has an Affiliate ID attached. We can’t track your sales and traffic without you posting the full URL, so please be sure to use your affiliate link. Our shareable assets have your affiliate link embedded in them.

When a prospect visits our site from your affiliate link, we will be able to register their purchase (if/when they make one), and credit the sale to you.

Each customer prospect expires after 60 days. This means if a customer clicks your affiliate link and is redirected to our website, the customer must buy our subscription within 60 days. Any purchase made by customer after 60 days will not earn you any credit.

Commission payments are issued once a month, atleast 30 days after a sale. This is to make sure that the customer doesn’t ask for refund during the first month. If a refund is made on a specific sale that came through your affiliate link no credit will be paid for that purchase. We will pay you via PayPal. Make sure you have a PayPal account. Any PayPal fees, deductions etc. will not be paid by us. We will not make bank, wire or credit card transfers.

You are responsible for payment of all taxes applicable to the commission you receive.

OneStream Affiliate Program Knowledge Base →

3. Modification

We may modify any of the terms and conditions in this Agreement at any time at our sole discretion. In such event, you will be notified by email. Modifications may include, but are not limited to, changes in the payment procedures and OneStream’s Affiliate Program rules. If any modification is unacceptable to you, your only option is to end this Agreement. Your continued participation in OneStream’s Affiliate Program following the posting of the change notice or new Agreement on our site will indicate your agreement to the changes.

4. Trademarks and Logo

During the term of this Agreement, in the event that we make our trademark and/or logo available to you within the Affiliate dashboard, you may use our trademark and/or logo as long as you follow the usage requirements in this section. You must: (i) only use the images of our trademark/logo that we make available to you, without altering them in any way; (ii) only use our trademarks/logo in connection with the Affiliate Program and this Agreement; and (iii) immediately comply if we request that you discontinue use. You must not: (iv) use our trademark/logo in a misleading or disparaging way; (ii) use our trademark/logo in a way that implies we endorse, sponsor or approve of your services or products; or (iii) use our trademark/logo in violation of applicable law or in connection with an obscene, indecent, or unlawful topic or material.

5. Your responsibility

If you share the our affiliate banners adds links on any third party website/service you are solely responsible for making sure it does not violate the third party’s Terms and conditions. Do not spam, mislead or confuse people in order to generate more clicks on the affiliate link. We may cancel your affiliate program membership if we determine that you shared the affiliate link of OneStream on websites that:

5.1. Promotes sexually explicit materials
5.2. Promotes violence
5.3. Promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
5.4. Promotes illegal activities
5.5. Incorporates any materials which infringe or assist others to infringe on any copyright, trademark or other intellectual property rights or to violate the law
5.6. Includes “OneStream” or variations or misspellings thereof in its domain name
5.7. Is otherwise in any way unlawful, harmful, threatening, defamatory, obscene, harassing, or racially, ethnically or otherwise objectionable to us in our sole discretion.
5.8. Contains software downloads that potentially enable diversions of commission from other affiliates in our program.

If such fraud or abuse is detected, OneStream Live shall not be liable to you for any commissions for such fraudulent sales

6. Disclaimer

ONESTREAM LIVE MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES REGARDING ONESTREAM.LIVE SERVICE AND WEB SITE OR THE PRODUCTS OR SERVICES PROVIDED THEREIN, ANY IMPLIED WARRANTIES OF ONESTREAM.LIVE ABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE EXPRESSLY DISCLAIMED AND EXCLUDED. IN ADDITION, WE MAKE NO REPRESENTATION THAT THE OPERATION OF OUR SITE WILL BE UNINTERRUPTED OR ERROR FREE, AND WE WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS.

7. Limitations of Liability

WE WILL NOT BE LIABLE TO YOU WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE OR GOODWILL OR ANTICIPATED PROFITS OR LOST BUSINESS), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THIS AGREEMENT, IN NO EVENT SHALL ONESTREAM LIVE CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER BASED IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT OR OTHER LEGAL OR EQUITABLE THEORY, EXCEED THE TOTAL COMMISSION FEES PAID TO YOU UNDER THIS AGREEMENT.

8. Indemnification

You will indemnify, defend and hold us harmless, at your expense, against any third-party claim, suit, action, or proceeding (each, an “Action”) brought against us (and our officers, directors, employees, agents, service providers, licensors, and affiliates) by a third party not affiliated with us to the extent that such Action is based upon or arises out of (a) your participation in the Affiliate Program, (b) our use of the prospect data you provided us, (c) your noncompliance with or breach of this Agreement, (d) your use of the Affiliate dashboard, or (e) our use of our logo/trademarks. We will: notify you in writing within thirty (30) days of our becoming aware of any such claim; give you sole control of the defense or settlement of such a claim; and provide you (at your expense) with any and all information and assistance reasonably requested by you to handle the defense or settlement of the claim. You shall not accept any settlement that (i) imposes an obligation on us; (ii) requires us to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on us without our prior written consent.

9. Terminations

This Agreement will apply for as long as you participate in the Affiliate Program, until terminated.

We can end this relationship at any time, without prior notice, and so can you. Expiration of this Agreement, and termination of this Agreement shall not affect our obligation to pay you a commission, so long as the related payment by the customer is recognized by us within thirty (30) days.

This affiliate agreement has been designed to ensure the highest quality relationship between us. Hopefully we have demonstrated our obligations for you to become a highly prosperous Affiliate.

If you have any questions about Terms of Use or any of the practices described herein, please send us an email at [email protected].

Want to expand your industry knowledge?

Learn & Grow With Us