Coupon Redemption Policy

We provide our services and promotional deals to you subject to the following Terms of Use (TOU), which may be updated by us from time to time without notice to you. We strongly recommend that you read our TOU carefully before applying any promotional code to avoid any unexpected issues.

All promotional codes & campaigns on OneStream Live are subject to the following terms and conditions:

• Offer is valid only on the purchase of new subscription or upgrade.
• Offer is valid only on monthly plans unless clearly mentioned otherwise.
• Canceling the plan will automatically remove the discount.
• Reactivating the plan will not activate the previous discounts.
• The discounts are valid for the limited period only, unless a "lifetime" promotion is stated on the deal.
• Read the promotional material carefully before making the purchase.
• Refund will not be granted under any circumstances on discounted plans.
• Discount coupons have no monetary value and cannot be transferred or redeemed for cash or credit.
• Discount coupons cannot be stacked together. Only one discount coupon can be used at a time.
• OneStream Live reserves the right, without further notice, to modify the terms and conditions of discount codes.
• OneStream Live reserves the right to cancel your subscription and any discount codes, offers or deals if fraud or similar activity is suspected.

Please, visit our Helpdesk or use our Live Support Chat if you have any questions or need further assistance.